Last Updated: 1/1/2026
Welcome to Trade House (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, including any related media form, media channel, mobile website, or mobile application (collectively, the “Site”). By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed through secure third-party gateways; we do not store full payment details)
- Account login credentials
b. Non-Personal Information
- IP address
- Browser type and version
- Device information
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information to:
- Process and fulfill orders
- Create and manage user accounts
- Communicate with you regarding orders, services, or promotions
- Improve our website, products, and customer experience
- Prevent fraud and unauthorized transactions
- Comply with legal and regulatory requirements
3. Cookies and Tracking Technologies
Trade House uses cookies, web beacons, and similar technologies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and improve site functionality.
You may choose to disable cookies through your browser settings; however, some features of the Site may not function properly.
4. Sharing of Information
We do not sell or rent your personal information. We may share your information with:
- Payment gateway providers
- Delivery and logistics partners
- IT and hosting service providers
- Government or regulatory authorities when required by law
All third parties are required to protect your information and use it only for the purposes specified.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. User Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction or update of inaccurate information
- Request deletion of your personal data
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details provided below.
8. Third-Party Links
The Site may contain links to third-party websites. Trade House is not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies.
9. Children’s Privacy
Trade House does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on the Site. Continued use of the Site after changes are posted constitutes acceptance of the revised Privacy Policy.
